Legacy Consultants
Call  (260) 760-8819 for your FREE Consultation!

Legacy Consultants

Because many will walk tomorrow in the footprints we leave today.

 

I.N.T.E.G.R.I.T.Y.

 

 

FIVE REAL REASONS

To Improve Your Customer Service: 

    WORD OF MOUTH

Customers who suffer bad or unfriendly service will generally tell 9 – 15 other people about their experience; Customers who experience extraordinary service will speak with enthusiasm about their encounter!

LOYALTY

Personal attention and care will not only keep customers coming back, but it will encourage them to bring their friends and families as well! This can lead to generational impacts!

MORALE

A positive attitude is contagious. When employees display positive attitudes towards customers, they will also exhibit positive energy towards each other.

REPUTATION

With social media sites like Facebook and Twitter, it is increasingly important to keep a clean image. The average Facebook user has anywhere between 200 – 600 friends. Good AND bad remarks are posted daily!

THE BOTTOM LINE

Numerous studies have shown a significant relationship between the way customers are treated and increased profits! A happy customer is a return customer; a return customer is a happy spender!


 

Putting INTEGRITY back in Customer Service!


Legacy Consultants is devoted to helping business owners attract and retain loyal customers by training employees from the inside out and creating both tangible and intangible results!

Take a look at the companies who are on top of their industries like Starbucks, Amazon, and Southwest Airlines. Then take a look at their competitors who had the same resources, the same advantages, and the same obstacles. What sets them apart is their unequivocal devotion to customer service. This is not my opinion. This is a fact. Next, take a look at the people they employ; they are dedicated and respectful to their employers. They go above and beyond because it is more than just a job to them.  Furthermore, and most importantly, take a look at the people they serve. They are loyal, return customers who feel valued and who are not swayed by opponents. It’s simple: Respect is reciprocal.


DO YOU WANT TO:

Increase Profits?

Polish Your Reputation?

Improve Employee Performance?

Retain Current Customers?

 Attract New Customers?

 

LET LEGACY CONSULTANTS SHOW YOU HOW!

CALL FOR A FREE CONSULTATION: (260) 760-8819

Or Email us today

OR TO SCHEDULE YOUR SECRET SHOPPER!

 

 


WORD OF MOUTH is still the best form of advertisement for your business. At Legacy consultants, we are devoted to coaching employees to both measure and deliver exceptional customer service which WILL result in customer appreciation and increased profitability!

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